2013 Buick Encore vehicle speed control problems

What owners report

• “TL* THE CONTACT OWNS A 2013 BUICK ENCORE. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE CHECK ENGINE AND TRACTION WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO NOTICED THAT THE ACCELERATOR PEDAL WAS NOT WORKING PROPERLY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF THE VEHICLE FOR APPROXIMATELY TWO MINUTES, RESTARTED THE VEHICLE, AND IT OPERATED NORMALLY. THE DEALER (GLOCKER BUICK OF IRONTON, 911 S 3RD ST, IRONTON, OH 45638) INFORMED THE CONTACT OF AN EXTENDED …”

  NHTSA complaint · filed 02/08/2018

• “TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STARTED TO LOOSE POWER AND THE ACCELERATION DECREASED EVEN WHEN ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS DRIVEN TO THE HOUSE AT A VERY SLOW SPEED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO COGGINS BUICK IN JACKSONVILLE, FLORIDA APPROXIMATELY FOUR TIMES AND THEY COULD NOT DUPLICATE THE FAILURE. THE FAILURE HAD OCCURRED NUMEROUS TIMES. THE MANUFACTURER WAS MADE AWARE OF …”

  NHTSA complaint · filed 06/26/2017

• “CONTACT WAS DRIVING A 2013 BUICK ENCORE (~58,000 MILES) IN A LARGE PARKING LOT WHEN THERE WAS A SUDDEN DECELERATION, THE MALFUNCTION INDICATOR LAMP AND TRACTION OFF LIGHT CAME ON WITH A MESSAGE "ENGINE POWER IS REDUCED." MESSAGE CLEARED AFTER TURNING OFF THE VEHICLE AND RESTARTING; MALFUNCTION INDICATOR LAMP REMAINED ON. DEALERSHIP STATES PROBLEM WITH THROTTLE BODY AND NEED TO "CLEAN CARBON" -- $1,059 SO FAR.”

  NHTSA complaint · filed 08/22/2016

• “MY CAR DROVE FINE AND THEN I STOPPED AT A RED LIGHT AT A BUSY INTERSECTION WHEN MY TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON AND THE ENGINE POWER REDUCED CAME ACROSS THE DASHBOARD. THE LIGHTS, WIPERS, RADIO AND ENGINE WAS STILL RUNNING BUT WHEN PRESSING ON THE GAS PEDAL THE CAR WOULD NOT ACCELERATE. I HAD TO WAVE PEOPLE TO GO AROUND ME PUT IT IN PARK AND SHUT IT DOWN FOR 30 SECONDS. WHEN I TURNED IT ON AGAIN I HAD TO PUT IT IN REVERSE AND KEEP PUSHING THE GAS PEDAL TO GET OUT OF THE INTERS…”

  NHTSA complaint · filed 04/08/2015

• “CAR RAN GREAT THEN I STOPPED AT A STOP LIGHT. WHEN IT TURNED GREEN THE TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON. ENGINE POWER REDUCED CAME ACROSS DASH AND THE CAR FAILED TO ACCELERATE, THE CAR, RADIO AND LIGHTS WERE STILL ON. ALMOST CAUSED 3 DIFFERENT ACCIDENTS TRYING TO GET OUT OF TRAFFIC.SCAN CHECK SYSTEM, P2101, PER DOCUMENT ID:[XXX] DIAGNOSIS WAS TO REPLACE THROTTLE BODY AND PERFORM JDLE RELEARN PROCEDURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U…”

  NHTSA complaint · filed 03/03/2014

• “LEAVING A STOP SIGN ONTO THREE LANE ROAD GOING DOWN A HILL,WHEN THE CAR HAD NO ACCELERATION, I PUT ON FLASHERS AND COASTED TO CURB,HAD TO CALL WRECKER AND BE TOWED TO DEALER,SAID IT WAS A THROTTLE BODY SENSOR,THAT IS SENSITIVE TO COLD WEATHER,2 DEALERS SAID THE SAME THING. NEW PART WAS ORDERED,BUT I DON'T FEEL SAFE IN OUR COLD WEATHER IF THIS HAPPENS ON HIGHWAY AND IT STOPS I AM SO AFRAID I WILL BE RUN OVER BY TRAFFIC MOVING AT THE SPEED LIMIT AND MY ENCORE JUST STOPS. FEEL MY NEW PART IS NOT TH…”

  NHTSA complaint · filed 02/27/2014

Unverified owner reports from NHTSA's public complaint database.

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