2017 Chrysler Pacifica steering problems
This is a safety-related system. If you notice symptoms, stop driving and have it inspected.
What owners report
“My electric steering has been making noises for a long time. The dealership failed to find the noise the first three visits. On the fourth visit it was verified but they told me that Chryler's flex care warranty denied it. I hear it is a very common problem and Chrysler does not want to address it.”
NHTSA complaint · filed 10/22/2026
“Steering is loose and fails at times resulting in very hard turning. When making a left turn into oncoming traffic, lost steering entirely for a few seconds. Symptoms point to failing steering rack which is very dangerous”
NHTSA complaint · filed 10/22/2026
“Steering sticks mostly when at 11 and 1 o'clock position. Need to give extra pressure causing over steering.”
NHTSA complaint · filed 10/19/2026
“Intermittent loss of power steering when on the highway going around curve to another highway. Steering while locks while turning right and does not naturally turn back left. Making it difficult to correct. Also noticed at low speed steering wheel becomes heavy and hard to turn.”
NHTSA complaint · filed 10/18/2026
“This occurred on [XXX]. I was driving with two passengers heading west bound on [XXX] in Ohio and starting to go off an exit ramp. The passenger side power window went down without anyone pressing a button. I pulled up on the driver-controlled passenger window switch to correct the window, and it went up. But, either immediately upon going up or shortly after (I don't remember), the van experienced a series of electrical faults. The CEL came on, I start hearing warning chimes, the infotainm…”
NHTSA complaint · filed 10/12/2026
“There was no accident, my power steering on the messenger screen says service power steering and it just started it comes on and off Periodically while I am driving I don't know about anybody else but I see this as a very serious safety issue I would like to report it.”
NHTSA complaint · filed 10/11/2026
“What component or system failed or malfunctioned, and is it available for inspection upon request? Intermittent loss of EPS assist during gradual turns, especially when the steering wheel is near the 11 o’clock or 1 o’clock position. How was your safety or the safety of others put at risk? Not being able to control the steering wheel puts my safety and others at risk. No, the problem has not been reproduced or confirmed by a dealer or independent service center. No, the vehicle or component h…”
NHTSA complaint · filed 10/11/2026
“Our 2017 Chrysler Pacifica has been experiencing a steering malfunction that appears to be identical to the condition currently under investigation by NHTSA under Action Number PE25009. For the past few months, the steering wheel has intermittently exhibited a sticking or binding sensation while driving through gradual curves. When this occurs, the steering wheel becomes temporarily resistant to movement, requiring the driver to apply additional force to overcome the resistance and continue stee…”
NHTSA complaint · filed 10/09/2026
Unverified owner reports from NHTSA's public complaint database.
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- How common are 2017 Chrysler Pacifica steering problems?
- 289 owners reported steering issues to NHTSA for the 2017 Chrysler Pacifica, 7 involving a crash. Counts scale with how many were sold.
- Is there a recall for 2017 Chrysler Pacifica steering problems?
- No matching recall is on file. Check your VIN at nhtsa.gov/recalls for the latest.