2013 Chrysler Town and Country air bags problems

Related recalls

• 13V291000 · Air Bags

  Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisi…

Recall repairs are free at authorized dealers. Confirm by VIN at nhtsa.gov/recalls.

What owners report

• “When I started my car I heard a “ding” and saw that my airbag light was on. I called the local dealership to ask about it and they said that in the case of a crash that light usually indicates that there is something wrong with the sensors to the airbags and if I was to get into an accident, they wouldn’t deploy; which could cause loss of life if there is failure to deploy. My vehicle also revs and has more get up and go (when I’m not intentionally accelerating) sometimes when I’m driving which …”

  NHTSA complaint · filed 07/25/2026

• “The contact owns a 2013 Chrysler Town And Country. The contact stated that while his wife was driving 55 MPH, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ignition switc…”

  NHTSA complaint · filed 08/19/2025

• “The driver side headrest airbag deployed. No one was hurt, this was a replacement recall part from December 2023. This was supposed to be safe, what if I was driving my family and friends around and this happened? We don’t feel safe. I left a message with the dealer and am waiting to hear back. No one has inspected it this time yet. No warning signs.”

  NHTSA complaint · filed 08/05/2025

• “The contact owns a 2013 Chrysler Town and Country. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed that the wiring harness underneath the seat had fractured, which could cause the air bags not to deploy during a crash. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 120,000.”

  NHTSA complaint · filed 07/17/2024

• “I was enjoying holiday driving with family in my 2013 Chrysler Town & Country Limited when suddenly a very loud pop was heard, with a forceful strike to the back of my head being felt. Alarmed & dazed for a moment, it was observed that my driver’s side active headrest had just exploded forward striking me on the back of my head. Once off the highway and stopped, I discovered that the active headrest had actually come apart. From the damage inside the exposed headrest, this catastrophic fail…”

  NHTSA complaint · filed 07/16/2024

• “The passenger side headrest popped open without any impact. It has been inspected by a mechanic who stated that this was not normal for this to happen. The headrest contains an airbag.”

  NHTSA complaint · filed 04/23/2024

• “The passenger front seat head rest deployed on its own. It looks like a plastic pin inside the headrest broke and popped open by itself!!!! This is very dangerous. I should not have to pay for this dangerous manufacture defect!!! The vehicle was never in a accident!!!!”

  NHTSA complaint · filed 10/16/2021

• “Passenger side headrest airbag deployed into back of passenger’s head while the vehicle was moving at a slow rate of speed, approximately 25 mph on school/residential street.”

  NHTSA complaint · filed 08/08/2021

Unverified owner reports from NHTSA's public complaint database.

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