2019 Dodge Challenger steering problems

What owners report

• “Power steering/rack and pinion. Yes. Power steering cuts in and out around corners and sometimes completely locking steering wheel with no control. When steering wheel locks up it’s you to lose control of car and could cause head on collision. Yes I had dodge dealship diagnose and also independent mechanic. Manufacturer has not inspected. There were no warnings or any warning lights in car. Problem started about 3 months ago.”

  NHTSA complaint · filed 08/14/2023

• “The power steering or steering rack appears to be defective. While turning on a curve, the steering will get stuck in what feels like a knotch, and can be weird to un-stick from that knotch. Can maybe cause unstable feeling in steering.”

  NHTSA complaint · filed 08/08/2023

• “the lower control arm and lower ball joint broke causing me to hit another vehicle ,plus had to be towed due to damage , highway patrol called and took a report, was inspected my insurance adjuster after the accident this part would have broke while driving and caused more damage or injuries to me or my wife, the rack and pinion still needs to be replaced and is on back order until further notice no date given when it will be in by the dealership”

  NHTSA complaint · filed 04/27/2022 · crash

• “I bought this certified pre-owned vehicle from a local FCA/Dodge dealer on 10/09/2021. The vehicle began exhibiting erratic and dangerous steering behavior, so I brought it to the dealer on 10/26/2021.The dealer was able to reproduce the erratic behavior. They replaced the electronic power steering gear, the rack and pinion gear, inspected the entire vehicle and did not find anything else wrong, see attached service order. However, the steering continues to be erratic and the vehicle cannot be s…”

  NHTSA complaint · filed 11/20/2021

• “MY TIRE SUFFERED A MAJOR CRACK ON THE TRAIN TO THE SIDEWALL ON JUNE 13, 2020 I CALLED RUSSELL WESTBROOK DODGE IN VAN NUYS TO PURCHASE A TIRE SINCE THIS WAS AN EMERGENCY THEY TOLD ME I HAD TO WAIT THREE DAYS BECAUSE OF ORDERING DELAYS, SO I HAD NO OTHER CHOICE TO BUY ANOTHER TIRE AT ANOTHER TIRE SHOP THIS TIRE WAS 305 3020 THE STANDARD STOCK TIRES ARE 305 35 20. I WAS UNABLE PHYSICALLY TO TAKE MY OLD TIRE WITH ME SINCE I CAME FROM A TRIP AND MY TRUNK AND INTERIOR HAD LUGGAGE. I WENT TO RUSSELL WE…”

  NHTSA complaint · filed 06/20/2020

• “MY 2019 DODGE CHALLENGER WAS HESITANT TO TAKE OFF EVEN WHEN THE ACCELERATOR WAS TO THE FLOOR. A DIAGNOSTIC TEST CAME BACK AND IT WAS A GEAR 6 SHIFT INCORRECT RATIO. MY VEHICLE WAS IN MOTION WITHIN BUSY TRAFFIC, ALMOST CAUSING A WRECK. *TR”

  NHTSA complaint · filed 05/14/2020

• “WHEN THE VEHICLE IS IN MOTION THE STEERING WHEEL WILL LOCK. IT HAPPENS WHEN DRIVING ON THE HIGHWAY OR ON A CITY STREET. THIS HAS HAPPENED WHEN CHANGING LANES AND WHILE MAKE A TURN. ON 1-11-2020 I WAS AT THE DEALERSHIP TO TEST DRIVE THIS CAR, BUT WHEN I STARTED THE CAR THE DASHBOARD LIT UP WITH MULTIPLE CODES. THE SALESMAN HAD ME TEST DRIVE ANOTHER VEHICLE WITH THE SAME SPECS SO THAT A TECH COULD LOOK AT THE CODES. THE TECHNICIAN LOOKED THE VEHICLE OVER AND CLAIMED EVERYTHING WAS FINE. PURCHA…”

  NHTSA complaint · filed 01/30/2020

• “I WAS DRIVING IN THE HIGHWAY AND AS I TURNED TO MERGE MY STEERING WHEEL LOCKED AND I COULD NOT MOVE THE WHEEL. ONCE I STOPPED THE CAR I TURNED IT OFF AND ON AND IT SAID 'STEERING WHEEL MOTION OFF'”

  NHTSA complaint · filed 10/09/2019

Unverified owner reports from NHTSA's public complaint database.

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