2012 Honda CR-V visibility/wiper problems

What owners report

• “2012 to 2014 honda crv's have a "blockage problem" on the driver's side of the heater core and the driver's side of the heater does not put out any heat. this is a safety issue as condensation builds up on driver's side of the windshield and snow/ice can build up on driver's side of the windshield due to no heat. honda has known of this problem (defect in heater driver side heater core) since at least 2014, see their service bulletin 14-063 dated november 20, 2014. our local honda dealer serv…”

  NHTSA complaint · filed 03/20/2024

• “I WENT THROUGH TWO WINDSHIELDS MADE BY HONDA FOR THIS CAR. I GET A CHIP OR CRACK IN THE WINDSHIELD ALMOST MONTHLY. I'VE ALSO OWNED A HONDA ELEMENT AND HONDA CIVIC. EVERY SINGLE WINDSHIELD MADE BY HONDA IS EXACTLY THE SAME. THE CHIPS ARE A DANGER TO VISIBILITY AND TO THE STRUCTURAL INTEGRITY OF THE WINDSHIELD DURING AN ACCIDENT. FOR THE LATEST WINDSHIELD, I WENT TO HENDERSON GLASS AND THEY INSTALLED AN AFTERMARKET WINDSHIELD NOT MADE BY HONDA. I'VE HAD THE NEW WINDSHIELD FOR 6 MONTHS NOW AND…”

  NHTSA complaint · filed 01/07/2020

• “REAR WINDOW SHATTERED FOLLOWING USE OF ELECTRIC REAR WINDOW DEFOGGER. OUTSIDE AIR TEMPERATURE WAS ABOUT 30 DEGREES F, ACTIVE FREEZING DRIZZLE. STARTED THE ENGINE AND WITHOUT DELAY BEGAN DRIVING AND THEN TURNED ON REAR WINDOW ELECTRIC HEAT SWITCH TO IMPROVE REAR VISIBILITY, WHICH WORKED. I LEFT THE SWITCH ON UNTIL WE REACHED OUR DESTINATION ABOUT 8 TO 10 MINUTES LATER, PARKED THE CAR INSIDE A GARAGE, SHUT OFF THE ENGINE, EXITED, ALL VEHICLE WINDOWS SEEMED INTACT WHEN WE DEPARTED THE CAR. WE DID N…”

  NHTSA complaint · filed 03/14/2019

• “THE DRIVER SIDE DEFROSTER WILL NOT BLOW HOT AIR. THIS MAKES IT DIFFICULT TO DEFROST THE WINDSHIELD IN ORDER TO HAVE PROPER VISIBILITY DURING WINTER DRIVING CONDITIONS. THIS IS ESPECIALLY TRUE WHEN THE WEATHER SUDDENLY CHANGES WHILE DRIVING AND THE WINDSHIELD STARTS TO FROST OVER. THE LOCAL AUTHORIZED HONDA DEALER PERFORMED TSB 14-063 WHICH FLUSHED THE HEATER CORE WITH CLR AND FRESH WATER. THIS DID NOT SOLVE THE PROBLEM. AGAIN, THE PASSENGER SIDE IS BLOWING EXTREMELY HOT AIR, BUT THE DRIVER SID…”

  NHTSA complaint · filed 02/03/2019

• “THE DEFROSTER ON THE DRIVER'S SIDE EMITS AIR THAT IS MUCH COOLER (SOMETIMES COLD) THAN THE AIR ON THE PASSENGER SIDE. THE ABILITY TO KEEP THE WINDSHIELD CLEAR IS GREATLY HAMPERED DURING CHANGING WEATHER CONDITIONS. HONDA TSB 14-063 ATTEMPTS TO ADDRESS THE PROBLEM, BUT IT IS NOT EFFECTIVE AND PLACES AN UNNECESSARY COST ON THE CONSUMER.”

  NHTSA complaint · filed 02/03/2018

• “NO HEAT ON DRIVER SIDE VENTS. WILL NOT DEFROST DRIVER SIDE WINDSHIELD. VERY DIFFICULT AND DANGEROUS DRIVING CONDITIONS FOR MY WIFE. HONDA DEALERSHIP WHERE VEHICLE WAS PURCHASED QUOTED $1,450 FOR REPAIR OF HEATER CORE ON A 5 YEAR OLD VEHICLE WITH 80,000 MILES. THIS IS NOT ACCEPTABLE. DEALERSHIP OFFERED NO HELP IN THE MATTER AND REFERRED ME TO CORPORATE. IF NO HELP FROM CORPORATE, THIS WILL BE THE LAST HONDA MY FAMILY WILL BUY. WE ARE, OR WERE A COMPLETE HONDA FAMILY AS EVERY MEMBER OF OUR FAMILY,…”

  NHTSA complaint · filed 12/16/2017

• “THE CAR IS A 2012 HONDA CR-V LX AWD. THE DRIVER'S SIDE HEAT IS SIGNIFICANTLY LOWER THAN THE PASSENGER SIDE HEAT. THIS IS A KNOW ISSUE, HONDA TSB 14-063, LOW DRIVER'S SIDE HEAT. THE LOW DRIVER'S SIDE HEAT MAKES DRIVING IN THE SNOW DANGEROUS AS THERE IS NOT ENOUGH HEAT TO ADEQUATELY DEFROST THE WINDSHIELD. THE DRIVER'S SIDE WINDSHIELD WIPER WILL ALSO START TO ICE UP THE PASSENGER SIDE IS FINE. I MEASURED A 40 - 50 DEGREE F TEMPERATURE DIFFERENTIAL BETWEEN THE FAR PASSENGER AND DRIVER SIDE VENTS US…”

  NHTSA complaint · filed 12/04/2017

• “PROBLEM WITH COOLING SYSTEM. THE 2012-2016 CR-V MODELS HAVE ISSUES WITH THE HEATER CORE BECOMING CLOGGED, AND NOT GENERATING ENOUGH HEAT FOR PROPER DEFROSTING, DEFOGGING AND CABIN HEATING. HONDA IS AWARE OF THIS PROBLEM AND IT IS WIDE-SPREAD ENOUGH FOR THEM TO ISSUE TECHNICAL SERVICE BULLETIN #14-063 (SEE ATTACHED) FOR FLUSHING OF COOLING SYSTEM, AT A COST TO THE CAR OWNER OF APPROXIMATELY $470.00. THIS PROBLEM SEEMS TO BE CAUSED BY FACTORY-INSTALLED COOLANT (THIS IS NOT SCHEDULED TO BE REPLACED…”

  NHTSA complaint · filed 02/06/2017

Unverified owner reports from NHTSA's public complaint database.

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