2013 Honda CR-V visibility/wiper problems

What owners report

• “THE HEATER CORE IS CLOGGED AND NEEDS TO BE FLUSHED IN ACCORDANCE WITH TSB 14-063. GETTING THE CRV TO OPERATING TEMPERATURE AND DRIVING HUNDREDS OF MILES HAS NO AFFECT GETTING HEAT. THE LACK OF HEAT POSES A SIGNIFICANT SAFETY HAZARD DUE TO EXTREME FREEZING TEMPERATURES AND WINDSHIELD DEFROSTING. IT MAKES IT NEAR IMPOSSIBLE TO DEFROST THE WINDSHIELD WHILE LEAVING ALL OCCUPANTS INSIDE THE VEHICLE FROZEN. THIS KNOWN HEATER CORE PROBLEM IS NOT COVERED UNDER HONDA NEW VEHICLE LIMITED WARRANTY.”

  NHTSA complaint · filed 01/05/2018

• “DEFROSTER AND VENT HEAT DOES NOT HEAT PROPERLY ON THE DRIVERS SIDE, PASSENGER SIDE WORKS NORMALLY. LACK OF PROPER FUNCTION CAUSES WIND SHIELD TO FOG AND OBSTRUCT VISION. HONDA DEALER SAYS HEATER CORE IS PARTIALLY BLOCKED CAUSING THIS ISSUE. DEALER SAYS THERE IS A TECH BULLETIN ABOUT THIS ISSUE. THERE IS NOT A RECALL ON THIS MODEL, BUT IT IS A KNOW PROBLEM ON SOME CR-VS.”

  NHTSA complaint · filed 01/26/2017

• “RE: TSB 14-063 THE HEATING/DEFROST SYSTEM IN MY HONDA WILL ONLY BLOW HOT AIR ON THE PASSENGER SIDE. THIS MAKES IT UNSAFE TO DRIVE AS I CANNOT KEEP MY WINDSHIELD CLEAR. I LIVE IN A COLD ENVIRONMENT AND COMMUTE. I ALSO CANNOT STAY WARM AS THE OPERATOR OF THE VEHICLE ESPECIALLY NOW (JANUARY) WE FREQUENTLY EXPERIENCE TEMPERATURES OF -8 OR LOWER. I HAVE ALSO LEARNED THAT THIS ISA COMMON HONDA PROBLEM AND HAS OCCURRED IN MY VEHICLE AT 40K MILES. THIS IS DEFINITELY A SAFETY ISSUE THAT HONDA NEEDS T…”

  NHTSA complaint · filed 01/08/2017

• “BOUGHT CAR FALL 2015 W/21000 MILES. FIRST VERY COLD DAY (BELOW 0 F), I NOTICED THE HEATING SYSTEM AS WELL AS DEFROST BARELY WORKED AFTER DRIVING 8 MILES ON A COUNTRY ROAD. THIS REPEATED ITSELF SEVERAL MORE TIMES BEFORE I DISCOVERED TSB 14-063 WHERE THEY DISCOVERED SAND HAD BEEN INADEQUATELY WASHED FROM THE BLOCKS AFTER THE CASTING PROCESS WAS COMPLETED. IT THEN SETTLED IN THE HEATER CORE BLOCKING THE SYSTEM FROM ADEQUATE DEFROST AND HEAT. MY DEALER APP'T WAS DISAPPOINTING IN THAT THEY ESSENT…”

  NHTSA complaint · filed 04/13/2016

• “THE WEATHER TURNED FRIGID AFTER A UNUSUAL WARM SPELL. AS WE WERE DRIVING DOWN THE ROAD WE STARTED TO GET SOME PRECIPITATION ON THE WIND SHIELD THAT THE DRIVERS SIDE DEFROSTER WAS UNABLE TO KEEP THE DRIVER SIDE WINDSHIELD SAFELY CLEAR. HAD TO PULL OVER SEVERAL TIMES TO MANUALLY CLEAR THE WINDSHIELD. ALSO THERE WAS VIRTUALLY NO HEAT ON THE DRIVER SIDE OF THE VEHICLE. WE TOOK THE VEHICLE INTO THE DEALER WE BOUGHT IT FROM NEW. THEY TOLD US THE DRIVER SIDE HEATER CORE WAS PLUGGED. I WAS ASTONISHED AS…”

  NHTSA complaint · filed 02/11/2016

• “DRIVING THE CAR DAY AFTER SNOW STORM. WIND SHIELD/REAR WINDOW COVERED WITH HEAVY LAYER OF SALT/DIRT. NO FLUID WOULD COME OUT OF WINDSHIELD WASHER NOZZLES/REAR WINDOW NOZZLES. WINDSHIELD WAS COVERED WITH SO MUCH SALT THAT DRIVING VISIBILITY WAS VERY LIMITED. THE NOZZLES WORKED BRIEFLY AFTER THE CAR WAS EXPOSED TO SUNLIGHT. ONCE THE SUN WENT DOWN, THE NOZZLES NO LONGER WORKED. THE WINDSHIELD WASHER FLUID/LINE APPEARED TO BE FROZEN. IT HAS BEEN VERY COLD WHERE WE LIVE AND 5 DAYS LATER NO WINDSHIEL…”

  NHTSA complaint · filed 01/26/2014

• “I BOUGHT A 2013 HONDA CR-V VEHICLE A FEW MONTHS AGO. I HAVE NOTICE THAT THE SUN VISORS ARE TOO SHORT. I HAD TO COME TO A COMPLETE STOP SEVERAL TIMES AT SUN RISE AND SUN SET BECAUSE I WAS BLINDED BY THE SUN. I HAVE OWNED A HONDA VAN AND A TOYOTA CARE AND NEVER HAD THIS PROBLEM WHERE I LIVE. I CALLED THE HONDA DEALER IN FRANKFORT, KY AND THEY SAID NO ONE ELSE WAS HAVING THE PROBLEM. I CALL HONDA CUSTOMER SERVICE (NATION WIDE) AND THEY SAID NO ONE HAD REPORTED THE PROBLEM AND WANTED ME TO…”

  NHTSA complaint · filed 12/19/2013

• “THE WINDSHIELD WASHER ON THIS VEHICLE AND MY DAUGHTER'S SIMILAR CAR ARE A DEFECTIVE DESIGN. THEY DO NOT WORK IN THE COLD. ALSO THE WIPERS ARE INEFFECTIVE. THIS LEADS TO UNSAFE DRIVING CONDITIONS. *TR”

  NHTSA complaint · filed 12/17/2013

Unverified owner reports from NHTSA's public complaint database.

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