2018 Jeep Compass back over prevention problems

What owners report

• “The contact owns a 2018 Jeep Compass. The contact stated that while attempting to reverse, the rear-view camera was inoperable, and the audible alert failed to sound while reversing. The vehicle was taken to the dealer. The contact was concerned that the vehicle was unsafe to drive. The failure mileage was approximately 79,000.”

  NHTSA complaint · filed 09/14/2026

• “The contact owns a 2018 Jeep Compass. The contact stated that while operating the vehicle the rear backup camera screen had malfunctioned and was unreadable with lines and a whited out image displayed. The was taken to the local dealer who diagnosed that the camera needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 35,000.”

  NHTSA complaint · filed 05/08/2026

• “-Infotainment/Radio failure. Not available for inspection: its whereabouts are unknown to this driver-has been given to Jeep/Mopar. -Backup camera intermittently working: Would freeze up while the car was actively in reverse. While driving (vehicle in forward) backup camera would turn on & show footage of the car in reverse from much earlier in the day (>7 minutes have passed since reversing the car). Safety risk to self/others as the back up camera was inoperable while in reverse. -Radio r…”

  NHTSA complaint · filed 11/10/2025

• “The contact owns a 2018 Jeep Compass. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact reported that the rearview camera display was intermittently blank, and no image was visible. The contact stated that occasionally the image froze and was not properly displayed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.”

  NHTSA complaint · filed 09/30/2025

• “My 2018 Jeep Compass Latitude has had issues with the backup camera not working properly. It is NOT included in the recall for the 2022-2023 Compass with the same issues. The screen display will only show a black screen with "Check entire surroundings". When I was leasing, I took the vehicle to the dealership a few times for this issue. The backup camera was replaced in 2021 but it continued. It froze up as I was leaving the dealer so the tech got to see what was happening. He said it was was s…”

  NHTSA complaint · filed 08/19/2024

• “The navigation/backup camera screen is going out. I cannot see when reversing, navigating, or any other function of the screen. This is a risk because I cannot use the backup camera properly to see cross traffic or other obstructions, such as children or pets. This started occurring in July 2022. When attempting to take it to the dealership in Roseville, CA, the service personnel told me I would have to replace the entire screen, and it would cost roughly $1,500. This was without him even having…”

  NHTSA complaint · filed 09/26/2022

• “I purchased the vehicle in November 2021 when it was cold out. The unconnect radio worked fine until I would have the heat running a while and then the screen would either go completely black or black with colored lines going through it. Since it has warmed up I can come out and the screen does not work. This cause a safety issue it’s many blind spots in the vehicle and hard to see when going in reverse! Also the car’s temperature control settings are in the screen. When this happens at night it…”

  NHTSA complaint · filed 04/29/2022

• “The contact owns a 2018 Jeep Compass. The contact stated that the infotainment screen would occasionally independently operate or fail to operate as needed without warning. Due to the failure, various safety features including the defroster could not be used as needed. The contact had initially called the maker of the infotainment screen and she was informed that a case had been opened regarding the failure; however, the manufacturer had not helped regarding the failure. The vehicle manufacturer…”

  NHTSA complaint · filed 01/19/2022

Unverified owner reports from NHTSA's public complaint database.

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