2013 Mitsubishi Outlander Sport visibility/wiper problems

What owners report

• “TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. WHILE DRIVING IN RAINY CONDITIONS AT APPROXIMATELY 65 MPH, THE WINDSHIELD WIPERS STOPPED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO WAIT FOR THE RAIN TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER (RAY BRANDT CHEVROLET, WESTBANK EXPY, HARVEY, LA 70058 (504)-229-6013). THE DEALER DIAGNOSED THAT THE WIPER MOTOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NU…”

  NHTSA complaint · filed 12/18/2017

• “TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V792000 (VISIBILITY) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DON WILLIAMSON NISSAN LOCATED AT 310 WESTERN BLVD, JACKSONVILLE, NC 28546 WAS CONTACTED AND REFUSED TO DO THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAI…”

  NHTSA complaint · filed 08/23/2017

• “TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY/WIPER). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. IN ADDITION, THE WIPERS FAILED TO WORK INTERMITTENTLY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT CALLED A LOCAL DEALER (MOTOR WORLD GROUP AT 150 MOTORWORLD DR, WILKES-BARRE, PA, 18705) AND WAS …”

  NHTSA complaint · filed 06/23/2017

• “TAKATA RECALL A DAY AGO ME AND MY WIFE WAS RIDING DOWN THE HIGHWAY ON A RAINY DAY THEN THE WIPERS STOPPED WE WAS IN THE MIDDLE OF A BUSY HIGHWAY POURING DOWN RAIN. WE COULD NOT SEE ANYTHING AT ALL WE ALMOST GOT INTO 4 ACCIDENTS. SITTING ON THE SIDE OF THE ROAD THE HIGHWAY SAFETY CAME AND HELPED US OFF THE HIGHWAY. I CALL THE COMPANY THEY ARE SAYING THEY HAVE NO WAY TO FIX THIS PROBLEM ALSO WE HAD A BABY IN THE CAR THIS WOULD HAVE BEEN OUR LIVES GONE”

  NHTSA complaint · filed 04/27/2017

• “TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE WINDSHIELD WIPERS FAILED WITHOUT WARNING. THE VEHICLE WAS LATER TAKEN TO A DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 16V792000 (VISIBILITY) HOWEVER IT WAS DIAGNOSED THAT THE WIPER LINKAGES WERE FRACTURED AND THE RECALL REMEDY WOULD NOT RECTIFY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.”

  NHTSA complaint · filed 03/31/2017

• “TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 05/23/17 *BF *AS”

  NHTSA complaint · filed 03/22/2017

• “I HAD A RECALL NOTICE BY NHTSA ABOUT 3 MONTHS AGO. I HAVE BEEN IN CONTACT WITH THE DEALERSHIP, JIM MARSH OF NEVADA AND THEY HAVE BEEN IN TOUCH WITH MITSUBITSHI WHO CLAIMS THEY HAVE NO REPLACEMENT PARTS FOR THIS RECALL PROBLEM.WHAT AM I SUPPOSE TO DO NOW WHEN I CANNOT DRIVE THE CAR IF IT IS RAINING. PLEASE ADVISE THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR”

  NHTSA complaint · filed 01/17/2017

• “WE PURCHASE THIS VEHICLE FROM LITTLE JOE'S MITSUBISHI AT 1601 S MILITARY HWY, CHESAPEAKE, VA 23320 ON MAY 20, 2016 AS A PRE OWNED VEHICLE. TWO WEEKS AFTER TAKING POSSESSION OF THE VEHICLE ONE DAY WHEN IT WAS RAINING, THE WIPERS WOULD STOP WITH THE WIPER BLADES STRAIGHT UP AND DOWN AND STAY THERE TILL L HIT THE WIPER HANDLE ON THE STEERING WHEEL ON THE RIGHT SIDE, L CALLED THE DEALERSHIP AND SPOKE TO CHRIS BLAIR TJE SALES REPRESENTATIVE AND ADVISED HIM OF THIS THE SAME DAY IT HAPPENED, HE TOL ME…”

  NHTSA complaint · filed 06/18/2016

Unverified owner reports from NHTSA's public complaint database.

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