2013 Toyota Avalon vehicle speed control problems

What owners report

• “WAS DRIVING HOME ONE DAY AFTER TAKING MY DAD ABOUT 45 MINS AWAY WAS DRIVING AS USUAL AND THE CAR DIED HAD TO PULL OVER TO SIDE OF ROAD PUT IN PARK AND RESTART. HAS DONE IT SEVERAL TIMES AFTER WE HAVE HAD IN AT TOYOTA DEALERSHIPS ON 3 DIFFERENT OCCASIONS AND THEY CANNOT DUPLICATE OR DIAGNOSE. SENT ME HOME WITH AN UNSAFE CAR FOR THE 4TH TIME. TRIED TAKING CAR BACK TO WHERE I BOUGHT AS ISSUE HAPPENED ON FEB 6 21 AND I PURCHASED ON JAN 27 21 GOING TO CHANGE THE CRANKSHAFT POSITION SENSOR NEXT WEEK A…”

  NHTSA complaint · filed 03/24/2021

• “I JUST PURCHASED A 2013 TOYOTA AVALON FROM CARMAX. DURING THE NEXT SEVERAL DAYS OF DRIVING I HAD OBSERVE THE FOLLOWING. ONE. THE REAR WINDOW IS DISTORTED AND WILL NOT COME CLEAN NO MATTER WHAT I ATTEMPT TO USE TO BE ABLE TO HAVE A CLEAR VISIBILITY. I ALSO HAVE NOTICED THAT WHILE IN A STOP POSITION, WHEN BEGINNING TO ACCELERATE THE VEHICLE HESITATES AND I HAVE TO TAKE MY FOOT OFF THE GAS PEDAL AND REAPPLY TO ACCELERATE. I HAVE A SEVEN DAY RETURN POLICY NO QUESTIONS ASKED. BUT I REALLY LOVE THIS C…”

  NHTSA complaint · filed 12/24/2020

• “ON MARCH 7, 2020 THE DRIVER ENTERED A PARKING LOT OF A RETAIL ESTABLISHMENT. THE DRIVER, USING THE BRAKES AND TRAVELING AT LESS THAN 5 MILES PER HOUR, TURNED INTO A PARKING SPACE. AS THE DRIVER NEGOTIATED THE TURN INTO THE PARKING SPACE, THE CAR SUDDENLY ACCELERATED AND CRASHED HEADFIRST INTO A RETAIL SIGNAGE POLE. DESPITE DEPRESSING THE BRAKES AS HARD AS POSSIBLE, THE DRIVER COULD NOT STOP THE CAR ONCE THE CAR SUDDENLY AND UNEXPECTEDLY ACCELERATED. THE CAR WOULD HAVE LANDED IN A BUSY FOU…”

  NHTSA complaint · filed 03/17/2020 · crash

• “2013 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED THE UNINTENDED ACCELERATION CAUSED A CRASH INTO A WALL AND ANOTHER VEHICLE. THE AIBAGS DEPLOYED. THE DRIVER AND TO PASSENGER RECEIVED MINOR CUTS AND BRUISES. THE VEHICLE WAS TOTALED. *JS”

  NHTSA complaint · filed 09/20/2019 · crash

• “MY VEHICLE WHILE HOLDING THE BRAKE (STATIONARY) AT A STOP SIGH, THE VEHICLE ACCELERATED AND HIT THE BACK OF THE CAR IN FRONT.. FOR 5 DAYS IT WORKED AND THE FOLLOWING WEDNESDAY IT ACCELERATED AGAIN ( IN MOTION) WHILE PARKING IN THE HANDICAP SPACE AT IDLE SPEED AND BRAKES. TOYOTA MOTOR NORTH AMERICA, INC. SENT ME A LETTER THAT STATED THAT THEY COULD NOT FIND ANY PROBLEM WITH THE VEHICLE. THEIR INSPECTOR CALLED ME AND TOLD ME THE CAR WORKED GREAT AND THE MASTER WARNING SIGNAL WAS NOT FLASHING NOR…”

  NHTSA complaint · filed 09/17/2019 · crash

• “ECU AND PCS SWITCH TO CONTROL VEHICLE'S SPEED, WILL SUDDENLY REDUCE SPEED ON HIGHWAY IN TRAFFIC ( VERY DANGEROUS) AND VEHICLE WILL ALMOST COME TO STOP WITHOUT WARNING! WARRANTY REPAIRED ON 7-26-16 AT DEALERSHIP, DOING SAME THING AGAIN, SAID NOT COVERED UNDER ORIGINAL RECALL VEHICLE, WARRANTY EXPIRED. HELP...DANGEROUS SITUATION, VERY EXPENSIVE TO FIX...SAME PROBLEM AS BEFORE...ADVISE PLEASE. VEHICLE BEING OPERATED ON BUSY HIGHWAY STARTED MED AUGUST O PRESENT 1/01/19 ON-GOING, BACK TO DEALER …”

  NHTSA complaint · filed 01/05/2019

• “I WAS ATTEMPTING TO PARK MY CAR BY BACKING INTO THE PARKING SPACE. AS I WAS GOING FORWARD TO POSITION THE CAR BEFORE BACKING UP INTO THE SPACE, MY CAR SUDDENLY ACCELERATED AND I HAD TO QUICKLY STEP ON THE BRAKES BEFORE IT SLAMMED INTO A TREE. EVEN NORMAL EVERYDAY DRIVING I HAVE NOTICED THAT THERE IS A SURGE FORWARD WHILE APPLYING THE ACCELERATOR. I AM REALLY CONCERNED BECAUSE I DO A LOT OF HIGHWAY DRIVING.”

  NHTSA complaint · filed 07/18/2018

• “TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. WHILE ATTEMPTING TO PARK THE VEHICLE AT APPROXIMATELY 5 MPH, IT INDEPENDENTLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO SLOW DOWN THE VEHICLE. THE VEHICLE WENT OVER A CURB AND PLOWED INTO A GARDEN AREA COVERED WITH MULCH BEFORE COMING TO A STOP. THERE WAS NO CRASH OR INJURIES INVOLVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4…”

  NHTSA complaint · filed 04/30/2018

Unverified owner reports from NHTSA's public complaint database.

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