Throttlebook

2020 Chrysler Pacifica

The 2020 Chrysler Pacifica earns a fair Throttlebook Ownership Score of 65/100. Expect about $44,022 to own it for five years, or $734 a month. NHTSA lists 5 recall campaigns that may apply, so check the exact VIN at nhtsa.gov before you buy. Owners have filed 175 complaints.

Recalls
5
Complaints
175
5-yr cost
$44k
MPG (EPA)
22
0
Fair
Ownership Score

Looking at a specific Pacifica?

Paste its VIN for the exact trim, recalls that may apply, and a Fits / Stretch / Not yet verdict for your budget. Free.

5 recalls may apply

For the 2020 Chrysler Pacifica. NHTSA matches recalls by model and year — confirm by VIN.

Park-it warning
  • What's wrong: Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

    Risk: An air bag that does not deploy during a crash increases the risk of injury.

    Fix: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

Check recalls for this exact VIN at NHTSA

Recall repairs are free at any authorized dealer.

Check title, accident & odometer history
Get a history report

Free public resource (NMVTIS-approved providers). No commission. How we make money

5-year cost to own

Estimated $17,500 price, 20% down, 11.19% APR for 60 months (Experian avg.), 12,000 mi/yr.

$44,022
$734/month · $0.73/mile
Depreciation$5,064
Insurance (national avg.)$11,500
Fuel / charging$9,135
Maintenance$7,590
Repairs$3,890
Loan interest$4,793
Taxes & fees$2,050

Estimate, not financial advice. How we calculate.

Owner complaints & safety

What real owners reported to NHTSA for this model year.

175 complaints7 involved a crash3 involved a fire
  • Electrical System67
  • Engine54
  • Power Train39
  • Steering32
  • Unknown Or Other19
  • Fuel/Propulsion System10

Complaint counts scale with how many were sold; compare against similar models.

NHTSA crash-test stars
Overall
Frontal
Side
Rollover

Rated as: 2020 Chrysler Pacifica VAN FWD

What to check on a used 2020 Chrysler Pacifica

Ordered by what owners of this model year reported most. Reports are not proof of a defect.

  • Engine and transmission
    • Cold start: listen for knocking, ticking or rough running.
    • Shifts should be smooth with no slipping or jerking.
  • Electrical and lights
    • Test every window, lock, light and wiper.
    • Watch for warning lights that stay on after start-up.
  • Steering
    • Does the car drift or pull on a straight road?
    • Turn the wheel lock to lock and listen for clunks or whines.

If anything in a safety area feels wrong (brakes, steering, airbags, tires), stop driving and get it inspected before you buy or drive it further. Paste a VIN above for the full printable checklist.

Common 2020 Chrysler Pacifica problems

Cheaper alternatives

FAQ

Is the 2020 Chrysler Pacifica a good car to buy?
The 2020 Chrysler Pacifica earns a fair Throttlebook Ownership Score of 65/100. Expect about $44,022 to own it for five years, or $734 a month. NHTSA lists 5 recall campaigns that may apply, so check the exact VIN at nhtsa.gov before you buy. Owners have filed 175 complaints.
Does the 2020 Chrysler Pacifica have recalls?
NHTSA lists 5 recall campaigns for the 2020 Chrysler Pacifica, including Air Bags › Side/Window › Curtain; Equipment Adaptive/Mobility › Wheelchair Restraints/Securement › Latch/Anchor › ; Electrical System › Wiring › Connectors/Plugs/Receptacles. Recalls are matched by model year, so check your exact VIN at nhtsa.gov/recalls. Recall repairs are free at authorized dealers.
What are the most common 2020 Chrysler Pacifica problems?
Owners filed 175 complaints with NHTSA. The most-reported areas are electrical system (67), engine (54), power train (39), steering (32).
How much does a 2020 Chrysler Pacifica cost to own for 5 years?
About $44,022 over 5 years ($734/month) at an estimated $17,500 purchase price and 12,000 miles a year, including depreciation, insurance, fuel, maintenance, repairs, loan interest and taxes. Run a VIN report to personalize it.

Sources: NHTSA recalls, complaints and NCAP ratings; EPA fueleconomy.gov. Data refreshed weekly. Complaint counts scale with sales volume.